Site Terms & Conditions. By Booking via our website, for our campsite, you are accepting all the following terms and conditions.
1. Definitions
1.1 When the following words are used in these Terms and Conditions, this is what they will mean:
“Terms” These terms and conditions.
“Campsite”, “We”, “Us”, “Our” “Glamping” “Accomodation”: Hastings 1066, 4 Acre Farm, Hastings Road, Telham, TN33 0SH
“Website” https://hastings1066.co.uk
“Booking” A booking request submitted to us via Our Website, email, phone, post or in person.
“Arrival Date” The date on which your booking commences and you are due to arrive at the site.
“Depaerture Date” The date on which your booking ends, and you leave site.
“Prices” The cost of Our services as detailed on the Website.
2. Contract
2.1 These Terms and Our price list set out the entire agreement between you and Hastings 1066 for the supply of Our services to you. Only these Terms shall apply to Our contract with you.
2.2 Please check that the details in these Terms and your Booking are complete and accurate before you submit your booking.
2.3 By submitting a booking you are deemed to have accepted these Terms.
2.4 We reserve the right to change these terms including terms related to any new policies on the main camping page at any time and any such changes will take effect immediately when posted on the Website, at the Campsite, or otherwise brought to your attention.
2.5 In addition to these Terms, you must comply with the Rules below.
2.6 If you do not adhere to our terms and rules or fail to pay for your accommodation, you will be in breach of your contract and will be made to leave.
2.7 A booking can not be made for more than 28 days. A person or persons may not stay onsite for longer than 28 consecutive days.
2.8 These terms and conditions may change at any time and any new conditions or amendments will apply to your booking.
3. Making a Booking
3.1 You can book online, via email, or in person.
3.2 Bookings are not transferable to any other party.
3.3 When making a booking you agree that you or at least one member of your party is eighteen (18) years or over, that no one in your party is younger than 16, and you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party.
3.4 Advance bookings may at times be subject to minimum stay periods. These vary by season and please refer to Our Website for further details.
3.5 The Campsite is to be used for recreational camping only.
3.6 If you are part of a group booking of 6 people or over, you must contact us before making a booking otherwise you may be refused entry on arrival.
3.7 You must be able to provide proof of booking on arrival, either a printed confirmation or a screen shot on a mobile device if asked.
4. Rules
You, together with all members of your party, are required to comply with the following rules:
4.1 We reserve the right of admission. We only accept responsible guests that are considerate to fellow campers/guests and be respectful of the environment.
4.2 We are an adults only site. Guests under the age of 16 are no allowed.
4.3 No dogs or other animals are allowed on site, at any time.
4.4 There must be no loud or disrupting noise after 22:00 and before 08:30.
4.5 The Campsite is a tent only area. All tents must be non-permanent.
4.6 Leave your accommodation as you found it, ie: no litter or damage. You will be liable for any damages or excess cleaning caused to any of our property and will be charged.
4.7 Music players/radios must be kept to a reasonable volume and then switched off by 22:00. We ask where possible that people use headphones.
4.8 No fireworks, drones, Chinese lanterns, guns or weapons.
4.9 Drunk, disorderly or abusive behaviour will not be tolerated towards us or other guests. We reserve the right to ask you to leave should this occur.
4.10 We cannot accept responsibility for your possessions or any personal injury of any kind sustained while on Our land, subject to Section 8 – Liability.
4.11 No pitches are reserved and are allocated on a first come, first served basis. Pitches are numbered on the campsite with clear signage showing how to pitch. If you pitch incorrectly, you may be asked to move your tent.
4.12 No open ground fires are allowed. BBQs are permitted if raised off the ground to protect the grass, and fire pits are available to hire from us.
4.13 You are liable at all times for any fires, BBQs and other activities undertaken around the site. We do not allow open fire of any sort inside your tent/unit/awning.
4.14 Whilst on Our land, you and any members of your party must not enter any buildings apart for the toilet/shower block, or climb over any walls, fences or barriers. You and your party will be liable for any damage caused.
4.15 Any accidents on Our land must be reported to a member of staff, so we can log them in Our Accident Book.
4.16 Check in is not before 14:00hrs. You must vacate your chosen accommodation by 11:00hrs on your departure day, unless a late check out has been granted by prior agreement.
4.17 You must keep to the 5mph speed limit on our site for your own and others safety.
4.18 You must take large items of rubbish away with you i.e. broken tents, cardboard, chairs etc. Only general food waste and packaging is to be disposed of in our bins. You may be liable to a charge if we end up having to dispose of bulky items.
4.19 We do not offer any sort of storage facility for tents or belongings. If you do leave your property on our site, we will make reasonable attempts to contact you and after 21 days it will be disposed off at our discretion.
4.20 You must leave a gap of 6 metres between all units. This is a legal requirement. You may be asked to move your tent/unit if pitched too close to another. 3 metres is acceptable for groups.
4.21 No Day Guests unless by prior arrangement.
5. Prices
5.1 The prices are based on a nightly rate unless otherwise stated.
5.2 Whilst we will make every effort to ensure that our prices remain unchanged, they may be amended at any time.
5.3 Prices do not include any additional services, features and facilities unless expressly stated.
6. Payment
6.1 Credit or debit card payments are preferred in advance of arrival and online. If the booking was not made online then we accept payment by credit or debit card or cash on arrival. Pre-payment is advised to reserve your booking, as we cannot guarantee availability to ‘walk in’ customers.
6.2 Non-payment renders your contract with us as invalid, and you will be asked to leave the site.
7. Cancellation, refunds and amendments to your booking
7.1 If cancelled 30 days or more before the arrival date, 100% refund.
7.2 If cancelled 29 to 10 days prior to arrival, 50% refund.
7.3 If cancelled less than 10 days prior to arrival, 0% refund.
7.4 You may cancel your booking at any time and your booking will be treated with 7.1, 7.2 or 7.3 of our booking policy.
7.5 The full balance of your booking must be paid in full before arrival or pitching (camping).
7.6 No booking amendments will be accepted by Us within the 7 days prior to your Arrival Date.
7.7 We do not accept poor weather as a reason for cancellation/rebooking, unless it is deemed as unsafe and risk to public safety i.e. flooding, hurricanes and other extreme weather conditions in which case you will be contacted and offered an alternative or refund.
7.8 Bookings are not transferrable to another party. If you are purchasing as a gift, please input the recipient’s details onto the booking.
8. Liability
8.1 Nothing in this section limits or attempts to limit our liability for death or personal injury caused by Our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude Our liability.
8.2 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a direct and foreseeable result of Our failure or Our negligence. We shall not be responsible for any losses that you suffer that are indirect or not foreseeable, including, but not limited to, loss of income or revenue, loss of business and loss of anticipated savings.
8.3 Where we are responsible for your loss of equipment or personal belongings, Our maximum liability shall be no more than to refund the amount paid by you for the holiday.
8.4 Should any of the vehicles owned by your party get stuck and require assistance or towing, we shall not be held responsible for any damage caused to the vehicle(s). You should check that your insurance cover will allow secondary towing. There may be a charge for this service.
8.6 We do not accept responsibility for anything that adversely affects your holiday that is outside Our control. We advise you to have suitable travel insurance.
8.7 These Terms are governed by the laws of England and Wales.
9. GDPR
9.1 Your data is stored securely and is only used in regard to your booking. Your information will never be passed onto a 3rd party. If you receive an email from us and do not wish to be on our mailing list, you can opt out at any time. Payment details are not stored or seen by us and are only used for the purpose of you creating a booking through Stripe. We hold a copy of the 2016 GDPR policy, which you are welcome to view. Please click on our privacy policy for more information.